Automotive Sales Training
Sales BDC
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Service BDC
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Manager Training
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Salespeople
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Service Advisors
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Sales BDC | Service BDC | Manager Training | Salespeople | Service Advisors |
Remote Team Classes
About
Jennifer Suzuki
Jennifer Suzuki is the founder and President of eDealer Solutions. Her customer experiences sales approaches has empowered 1000+ dealerships, boosting sales by up to 30%. As a 10-year NADA Academy Guest Instructor, Jennifer has a significant impact on dealer certification. With a BA in Automotive Marketing and Management from Northwood University, Suzuki is a renowned speaker and instructor, driving progressive change in the industry!
Founder and President of eDealer Solutions
10-year NADA Academy Guest Instructor
Speaker and Instructor
In-Person Sales Team Workshops
We have many classes that focus on current sales processes. We specialize in phones - inbound and all types of outbound AND funny enough, it 100% applies to your showroom sales process too! Highly interactive and engaging class time! Students are rewarded with prize money and gifts for role-plays!
In-Person Service Teams
We focus on enhancing client experiences and sales processes, ensuring retention and satisfaction. Our comprehensive approach covers in-person and phone interactions, with a focus on CSI, RO gross, and client retention. Achieve success by mastering client service and objection handling strategies!
Level Up Service App
Learn a tactic, technique or process that will increase your earning potential! Our fun way to get Advisor tips is app based which sends a notification to see the quick hit video! Can learning be fun? You’re about to find out! For individuals and dealerships. Download in Apple or Google Play Stores - Level Up Service is the app!
Podcast
Dealer Talk with Jen Suzuki
A service and sales podcast for Dealers, Managers and Sales Teams. Do you love podcasts? Listen to our educational classes that offer relevant, progressive ways to improve sales efficiencies and transactions in the dealership world.
CBT News Show
This exclusive monthly show aims to help sales and fixed-ops teams advance their careers, break records, improve service, and earn more money for themselves and their dealerships. Obtain critical communication skills and master customer interactions through in-depth guides covering scenarios ranging from in-person meetings to emails and phone calls. Learn practical strategies that help convert leads and drive sales performance with lessons on customer retention practices and follow-up approaches.
Meet the Team
Jennifer Suzuki
Danielle Barrett
Manoli Covino
Ashley Gallegos