Tips from Our Experts Using video to engage customers Tip #1 – Introduction video Putting a face to the voice … Read More
Increase Appointments That Show in Your Dealership
Key Points: Customer interactions must be documented in CRM Managers must document information acquired about every customer Maintain personalized relationships … Read More
Increase Be-Backs and Sales
Key Points: Call unsold showroom traffic right away to increase be-backs and sales! Don’t wait until the next day or … Read More
Use Appointment Folders for Appointments
Tip #1 – Arrive to your meeting with folder in hand. Look prepared and professional. Tip #2 – Insert useful … Read More
Customer Service Based Appointments
Tip #1 – Showcase high-level customer service actions We have seen dealership use flat screens in the showroom that display … Read More
Increase Appointment Shows By Calling All Set Appointments
Tips from Our Experts Tip #1 – Call and Confirm Set Appointments Everyday We suggest calling set appointments at least … Read More
Webinar to Show How to Convert Leads to Sales
Guest Post from Jennifer Suzuki, Founder of e-Dealer Solutions As founder of automotive sales training firm e-Dealer Solutions, I spend … Read More
Boost consumer confidence in you so they want to meet you!
There are many customers that are not in front of you and don’t have a whole lot of information to … Read More
Your CRM notes will help you showcase a better buying experience!
You just spoke to a customer on the phone and it either led to an appointment or it did not … Read More