In-Person Sales BDC
Transform Your Dealership’s Sales BDC!
We specialize in training dealership sales BDC departments to enhance their effectiveness and drive results. Our training focuses on mastering call handling for inbound sales calls, follow-ups, missed appointments, appointment confirmations, internet leads, mailers and more!
We also leverage AI through chat and text, and optimize CRM usage ensuring exceptional customer experiences. We encourage more personalized follow-ups that include video, video chat, and even gifts and memes! The ultimate goal is to set appointments and boost engagement while building value in your team, brand, and dealership experience.
We understand that not every customer will close on the first call. That’s why we emphasize the importance of making every customer feel valued and appreciated. This approach fosters ongoing communication, leading to more appointments and a showroom full of opportunities to sell more cars.